Warranty of Systems and Products
Warranty – A competitive purchase price is, of course, attractive to potential customers. however, it is only one factor out of many that customers should consider when purchasing new equipment.
Our products are designed and built to be robust and reliable, and we offer warranties on all of our metrology tools.
Hand tools: 18 months for subsidiaries and 12 months for dealers and end users.
For all other products: 1 year warranty
In these days of financial constraint, customers expect suppliers to take some of the risk for future potential costs. When selling their product, suppliers now offer long-term support agreements at the point of sale, which cover the customer against repairs or product failures.
Mahr UK Plc is no different. We offer an extended warranty agreement on most of our product range.
Our customers are made aware that the quoted purchase price includes installation and initial calibration of the product, as well as the first years warranty.
We can then provide a quotation for an extended warranty agreement which extends this warranty period into year 2, 3 or beyond.
The advantages are obvious. The customer knows the cost of ownership at the time of sale.